Merchant Services

Residual Management

You Can Calculate the residuals and create a modified pay-out rules very easily by executing bonuses, deductions and pay-out’s to merchants.

Residual Adjustment Tool

Calculating residuals is one of the complicated tasks, to handle it smoothly without any additional fees, bonuses and deductions and let ISO Access CRM implement a Residual Adjustment Tool will handle all the details of residual adjustments.

Address Autofill

Type a few characters and automatically complete the rest with accurate address suggestions.

Social Integration

Now it is easier to connect CRM through social media connections. Our CRM integrates with almost several kinds of social media such as Google, Yelp, D&B etc…

Merchant Portal

Strengthen merchant relationship by allowing your merchants to submit and review documents, report problems, and can communicate with your support team.

Ticketing System

Provide exceptional customer service by creating and tracking tickets. Tech Support team can manage and address merchant’s issues easily with their flexible solution.

Equipment Management

You can keep track of equipments through inventories.

Product Management

Create and organize product and service data to keep track of your sales and metrics it will be helpful for your support team to fix the issues effectively.

Email Integration

Send and receive emails through ISO Access CRM by integrating your email account. By linking your email, it will help you to streamline your communication.

Contacts

You can store all your merchant’s information in one searchable place.

Boarding

ISO Access integrates with world’s leading front-end solution providers, including First Data, and TSYS. No matter which processor an application is being boarded to, ISO Access CRM allows it all to be done in a matter of a few clicks.

From gathering leads to signing agreements, ISO Access CRM streamlines every process of finalizing deal. Initiate the sales process by empowering your agents and partners to collect leads and import them directly to your database. As you transform your leads to merchants, finalize deals without printing or faxing a single page, making your boarding process secure and eco-friendly. Track team productivity within the system to watch your business grow and focus on maintaining effective client relationships.

Retention Tool

A fully customized tool to identify the non transacting merchant and help us to retain them.

Check List

Checklist module gives customization to user help them to create their own checklist, it also reduces the human error up-to 90%.

Dialer Integration

A complete cycle implementation between dialer and the crm , lead can be transferred to the dialer and recording files can be downloaded automatically so that the user can hear the recordings offline.